Communicating sustainability information to customers

By Ann-Christin Pålsson & Ellen Riise

SCA customers for personal care products are all requiring information about SCA:s development in the sustainability field. The customers are provided with information on a broad SCA corporate level as well as on a detailed level for personal care products.

The external communication about our sustainability work and achievements is supported by a number of internal activities and by internal communication between different functions. SCA is continously working with internal training and with providing employees with facts and information about sustainability. This is a prerequisite for successful stakeholder communication.